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Jobs at Rapid Micro Biosystems

Found 1 job in Germany at Rapid Micro Biosystems

Technical Support Agent

Job Ref:
Customer Service
Employment Type:
Full Time
  The Technical Support Agent is responsible for providing remote technical support to our customer base, taking into account Service Level Agreements and commercial team goals. The Agent manages incoming customer complaints by troubleshooting remotely, triaging the issue to dispatch a Field Service Engineer as needed, or escalating it to …
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