The Technical Support Agent is responsible for providing remote technical support to our customer base, taking into account Service Level Agreements and commercial team goals. The Agent manages incoming customer complaints by troubleshooting remotely, triaging the issue to dispatch a Field Service Engineer as needed, or escalating it to …
The Technical Support Agent is responsible for providing remote technical support to our customer base, taking into account Service Level Agreements and commercial team goals. The Agent manages incoming customer complaints by troubleshooting remotely, triaging the issue to dispatch a Field Service Engineer as needed, or escalating it to …
The Global Sales Operations Manager is responsible for monitoring and reporting on sales pipeline health and sales KPI’s. You will be the primary administrator of Rapid Micro Biosystem Salesforce CRM and technology stack. This role is an excellent opportunity for a team player looking to hone their Sales Operations skill …
